The Public Utilities Regulatory Commission (PURC) will increase water and electricity rates starting today, Wednesday, February 1, 2023.
The PURC previously announced the decision on Monday, January 16, 2023, and linked it to the current economic challenges.
The final user rate for electricity has increased by 29.96 percent while water has also been set up by 8.3 percent after the conclusion of the PURC regulatory process for quarterly adjustments.
A press release issued by the Electricity Company of Ghana (ECG), indicated that the power distributor has cataloged all unit consumption and expected costs in the “Reckoner” which explains how the rates have been applied and billed.
It is important to note that the percentage increase in individual customer rates will depend on the customer classification and consumption category. Reckoner will be displayed in all districts and customer service centers nationwide to guide customers on purchasing electricity.
“ECG, with this announcement, assures its customers and stakeholders of its commitment to ensure the smooth implementation of the new tariffs.”
Now, ECG says it has set up customer help desks in all districts and customer service centers to help, explain and resolve any challenges.
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