Bank of Ghana entreats all financial institutions to commit to excellence in customer service

Bank of Ghana entreats all financial institutions to commit to excellence in customer service

As the world marks the Global Customer Service Week, the Bank of Ghana (BoG) has commended all regulated banking institutions for their ongoing efforts in delivering customer-focused services and implementing robust complaint resolution systems. The BoG said this is a shared commitment towards making the impossible possible—by turning challenges into opportunities and placing the customer […]

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